SoulFlo Experiences
Privacy Policy
Introduction
Welcome to SoulFlo Experiences (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We may collect the following types of information:
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Personal Information
When you submit a form or book a service, we may collect:
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Full name
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Email address
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Phone number
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Travel dates and preferences
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Number of guests
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Special requests
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Payment Information
Payments are processed through third-party providers such as Stripe and PayPal. We do not store your full payment details.
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Automatically Collected Information
We may collect:
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IP address
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Browser type
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Device information
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Website usage data
How We Use Your Information
We use your information to:
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Process and manage bookings
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Communicate with you about your reservation
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Provide personalized travel and meal planning services
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Respond to inquiries and customer support requests
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Improve our website and services
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Send updates, promotions, or offers (if you opt in)
Sharing Your Information
We do not sell your personal information.
We may share your information with:
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Travel partners and resort providers (to secure your booking)
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Service providers assisting with payment processing, hosting, or communication
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Legal authorities if required by law
Third-Party Services
Our website may use third-party services, including:
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Wix (website hosting and forms)
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Stripe and PayPal (payment processing)
These services have their own privacy policies governing the use of your information.
Data Security
We implement reasonable administrative and technical measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request corrections or updates
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Request deletion of your data
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Opt out of marketing communications
To exercise these rights, contact us at:
📧 admin@soulflollc.com
Cookies & Tracking Technologies
We may use cookies and similar technologies to:
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Enhance user experience
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Analyze website traffic
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Improve functionality
You can adjust your browser settings to disable cookies if preferred.
Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Changes to This Policy
If you have any questions about this Privacy Policy, please contact us:
SoulFlo Experiences
admin@soulflollc.com